Terms and Conditions
Introduction
Welcome to www.bjjstrongonline.com ("Website"), owned and operated by Kieren Lefevre BJJ ("we", "us", or "our"). By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, we advise you to refrain from using our Website.
1. Use of the Website
The Website and its content are provided for your individual, non-commercial use only. You are strictly prohibited from utilising the Website or its content for any commercial purpose. You must not misuse the Website in a way that could damage, disable, overload, or impair it, or hinder any other party's use and enjoyment of the Website. Unauthorized access to the Website or its related systems or networks is strictly prohibited.
2. Intellectual Property Rights
The Website and its content, including but not limited to text, graphics, images, software, and other material, are protected under copyright laws and other intellectual property laws. You are prohibited from using the Website or its content for any purpose not expressly permitted by these Terms or without our written consent or that of the respective rights holder.
3. Disclaimer of Warranties
The Website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. We do not guarantee that the Website or its content will be free of errors or uninterrupted, and we disclaim liability for any damages arising from the use of the Website or its content.
4. Limitation of Liability
To the fullest extent permitted by law, we disclaim liability for any damages, direct, indirect, incidental, punitive, or consequential, resulting from your use of the Website or its content.
5. Indemnification
You agree to indemnify, defend, and hold harmless Kieren Lefevre BJJ and our affiliates, officers, agents, and employees from any claim or demand, including reasonable legal fees, arising out of or related to your use of the Website, your violation of these Terms, or your infringement of any third party's rights.
6. Governing Law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter will be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
7. Dispute Resolution
Any dispute arising from or related to these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of Australia.
8. Changes to These Terms
We reserve the right to revise or update these Terms at any time without notice. We recommend you review the Terms periodically to stay informed about our practices and your rights.
9. Refund Policy
At BJJ Strong Online, we are committed to providing high-quality digital training programs with a risk-free satisfaction guarantee. If you are not satisfied with your program or the results, we will work closely with you to make it right. This may include program exchanges, modifications, or additional support tailored to your needs.
Money-Back Guarantee
For eligible purchases, we offer a 14-day money-back guarantee from the date of purchase. To qualify for a refund, you must:
- Demonstrate reasonable effort in following the program (including submitting relevant progress reports or proof of effort where applicable).
- Provide specific feedback on why the program did not meet your expectations.
Refunds will be considered on a case-by-case basis. If approved, refunds may be issued as partial refunds to account for any transaction or processing fees incurred by BJJ Strong Online. Please note that transaction fees may vary depending on your payment method and location.
Refunds are typically processed within 7-10 business days upon approval. However, exceptions may apply based on payment gateway processing times.
Exclusions
Refunds are not available for:
- Programs that have been fully completed or substantially used.
- Any personalized services or customized programs, unless there was an error or failure to deliver as promised.
- Promotional offers or discounted packages unless explicitly stated otherwise.
Our refund policy is designed to protect genuine customers. Refund requests will only be considered after attempting the program and showing a good faith effort to follow the provided steps.
By purchasing any of our programs, you agree to these terms.
 10. Entire Agreement
These Terms constitute the entire agreement between you and Kieren Lefevre BJJ concerning your use of the Website. If any provision of these Terms is deemed invalid or unenforceable, the remainder of the Terms will continue in effect.
11. Contact Us
For any queries or concerns about these Terms, feel free to reach us at:
BJJ Strong Online Email: [email protected]
Effective Date: July 6, 2023
